Agenda highlights
Agenda subject to change, please check back for updates.
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7:30 a.m. – 5 p.m. Registration open at hotel for early arrivals 7:30 a.m. – 9:30 a.m. | Breakfast 8:30 a.m. - 3:40 p.m. *Optional Ridge Integration Center tours Tour #1 8:30 a.m. – 10:55 a.m. Tour #2 9:30 a.m. – 11:55 a.m. Tour #3 10:20 a.m. – 12:35 p.m. Tour #4 11:20 a.m. – 1:35 p.m. Tour #5 12:00 p.m. – 2:25 p.m. Tour #6 1:00 p.m. – 3:25 p.m. Tour #7: 1:15 p.m. – 3:40 p.m. 11:30 a.m. - 2 p.m. | Lunch 4 p.m. - 7 p.m. Welcome drinks, Partner Showcase, Refreshments & Networking
DAY 1 | Tuesday, 6/20
DAY 2 | Wednesday, 6/21
1:10 p.m. - 3:40 p.m. | P.M. Sessions Opt in to one of the following tracks: TRACK 1 Rise of the digital employee experience • How to establish digital personas and use them to make decisions • 5 key strategies to address the people side of technology adoption - a customer story with New York Life • Navigating the equitable hybrid meeting • IT has been in the dark for over 30 years. What happens when you turn on the lights? Led by Nexthink • How IT can Power the employee experience – a Panel discussion with Microsoft, Cisco, and Nexthink TRACK 2 Trends and innovations in EUC • Reducing technical debt with modern desktop management • Simplifying IT with consolidated endpoint management – a customer story with Everest Re Group, Ltd.
TRACK 2 Trends and innovations in EUC Continued • The metaverse workplace: A digital dream or our future? • The impact of next generation technology on the workplace – a panel discussion with Microsoft, ManageXR and Dell TRACK 3 IT Management for the modern workplace • Building a modern management roadmap - lessons from a field CTO • A 5 point plan to more sustainable device lifecycle management • How IT can support the organizational drive towards sustainability - Panel discussion with HP, Lenovo, and VMware • Where promises are delivered - a Knox integration center customer story with McCarthy Building Companies, Inc. • Transforming IT support in turbulent times – a customer story with IAA, inc. 3:40 - 3:50 p.m. | Close and departures
8 a.m. – 9 a.m. | Breakfast 8 a.m. - 10 a.m. | Immersive experience – Networking Play eSports | Experience HADO techno sports | Visit the Metaverse | Network Customer Innovation Center Tours Available 8:30 am – 9:50 am 10 a.m. – 12:00 p.m. | A.M. Sessions • Welcome Address, Thai Lee, President & CEO, SHI • A view from SHI, Kapil Bansal, Senior Vice President, Partner, Products, Solutions & Services, SHI • Apple at Work • Getting ready for AI transformation, Jim Lee, Microsoft • The Endpoint Advantage, Thomas Riedl 12:10 p.m. – 1:05 p.m. | Lunch & Immersive experience – Networking
Day 1 Tours of SHI's Knox and Ridge integration centers Welcome and drinks Partner Showcase at SHI Stadium Day 2 Sessions at SHI's Executive Briefing Center
Day 1
8:00 a.m. - 3:30 p.m. (Last tour ends at 5:30 p.m.) Tours of SHI's Data Center Factory and Advanced AI and Cyber Lab
5:30 - 7:00 p.m. Welcome reception and technology showcase
7:00 - 9:30 p.m. Dinner and special event
Day 2
Optional Customer Innovation Center tours beginning at 7:30 a.m.
8:15 a.m. - 12:30 p.m. General sessions: The AI-Revolution/Driving Hybrid Data Center Evolution: Redefining Hybrid Cloud Infrastructure Use Cases for the Intelligent Era Renaissance of Data Center IT Infrastructure: Simplified Deployment Strategies in a Cloud Era Lessons from the Frontline: SHI’s AI Deployment Journey Navigating the Power Surge: Trends in Data Center Infrastructure and Cooling Voice of the Customer
1:30 - 4:00 p.m. - Breakout track sessions Optimizing your data center The hybrid cloud advantage Securing your data center Controlling cloud costs and optimizing investments
Director, National Solution Providers and Integrators, Intel
Steven Darrah
Head of AMS and EMEA Systems Engineering, HP Poly Hybrid Work Solutions, HP Inc.
Jeff Giampa
Americas Specialist, Windows Pro & Modern Endpoints, Microsoft
Rob McGilvrey
Keynotes
SHI SUMMIT
Solve what s next.
,
Learn more about SHI's modern workplace solutions >
What you'll DISCOVER.
Making smart End-user Computing decisions in an AI-Driven, budget-constrained world
What to EXPECT.
Event highlights.
Guest Keynote, Innovation Strategist, Shawn Kanungo A high‑impact keynote from global innovation strategist Shawn Kanungo. Known for his work helping leaders navigate disruptive change, Kanungo will deliver an optimistic, high‑energy look at the future of generative AI, digital transformation, and human‑centered innovation. His insights—featured on Apple TV, Prime Video, and major news outlets—will set the tone for two days of cutting‑edge learning.
SHI.com
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APRIL 28 - 29 | SOMERSET, NJ
request a seat
Join the waitlist
In 2026, IT leaders face an unprecedented level of complexity: AI is reshaping work, while soaring hardware costs and supply chain volatility strain budgets. Every decision from AI PC adoption to endpoint security and collaboration platforms must balance innovation with fiscal responsibility. Who should attend: CIOs, CTOs, and Senior IT leaders responsible for making and justifying complex technology investment decisions.
Alchemer reduces AWS spend by 30%+ utilizing SHI’s Cost Optimization Managed Service
SHI helps Alchemer reduce EBS cost by deleting $29K/month in unattached EBS volumes.
How IDCS performs big data center projects quickly and efficiently
Learn how IDCS from SHI turns your most complex data center projects into your biggest successes.
Azure Stack HCI: How to enhance efficiency and security with one solution
Discover how you can optimize your cloud operations with upgraded Azure Stack HCI—available through SHI.
SHI One: Solve your toughest IT challenges in one platform
Discover our unified platform to simplify, streamline, and secure your hybrid IT environment.
AWS Accelerator: Build a cloud environment without the complexity
Building a new multi-account AWS environment doesn’t have to be a frustrating experience.
Why does responsible AI matter? Guidelines for securing your AI future
It’s essential to secure, govern, and manage the use and deployment of responsible AI in your organization.
Four steps to Azure cost optimization
Here are the steps you should take to optimize Azure spend and usage, as well as common pitfalls to avoid.
Cloud | Case study
Data Center | Ebook
Hybrid Cloud | Blog
Hybrid Cloud | Datasheet
AI and Cloud | Blog
Cloud cost optimization - Finops | Ebook
Data Center | Blog
Fighting fire with fire: Can AI solve problems it starts in data center cooling?
Improve efficiency while extinguishing heat with the power of AI-enhanced data center cooling.
Meet and learn from INDUSTRY TRAILBLAZERS.
Voice of the Customer AI and Data Convergence: Strategies from Industry Leaders
Hear from your Peers
SVP, Core and Strategic Engineering, Flexential
Brian Gero
SVP, Financial Ops and Chief Transformation Officer, TierPoint
Chris Scaglione
Chief Digital Officer, iQor
Prabhjot (PJ) Singh
The panel will focus on how customers can translate market trends into strategic initiatives. It will cover customer insights on data center trends, AI implementation, and related topics. Key discussion areas will include AI integration, infrastructure, business models, adoption and implementation, and use case prioritization.
View full agenda>
Global Solution Owner - GenAI and Digital Experience, Mondelez International
Geoff Wright
© 2026 SHI International Corp. All rights reserved. This site is owned and maintained by SHI for the use of its customers. SHI® and the SHI® logo are registered trademarks of SHI International Corp.
Your board demands AI.
Inspiration Keynotes on AI-driven transformation, cybersecurity resilience, and future-ready architectures. Exploration Hands-on demos in SHI’s Customer Innovation Center and benchmarking under real-world workloads. Application Workshops on cost modeling, lifecycle optimization, and proving ROI for AI investments. Connection Peer networking and evening experiences to spark collaboration.
Who should attend? IT and Procurement leaders who want to build and execute a secure, sustainable AI workplace strategy. This event is limited to SHI customers and prospective customers who are evaluating modern workplace solutions through SHI and our partners. There is no cost to attend this event and SHI can arrange travel and accommodations for approved travelers upon registration request. Registration is limited, sign up today!
REQUEST A SEAT
Modernizing Responsibly to Drive Confident ROI with Jordan Mauriello, Chief Information Officer, SHI Today’s technology landscape is defined by acute memory shortages, evolving security threats, and increasing pressure to modernize responsibly. SHI’s CTO, Jordan Mauriello will share a frontline perspective on how these market pressures are reshaping customer expectations, operational models, and the future of resilient IT architectures. He'll delve into practical solutions that address these challenges and help leaders drive confident ROI.
SPRING 2026
Title Description
Gain essential strategies for protecting your data, optimizing performance, and ensuring sustainability in the AI era.
End-user computing Empower your hybrid workers, no matter where they're located
Windows 11 It can't wait: Upgrade to Windows 11 with SHI's expert guidance and solutions
DAY 1 | tuesday, april 28
Optional pre-summit activities: 8:15 a.m., 9:30 a.m., 10:45 a.m., 1:00 p.m. Tour the Next-Gen Device Lab and AI & Cyber Labs See in action how SHI can help you imagine, experiment and adopt AI at scale. Explore the full spectrum of AI at SHI. First, tour our AI & Cyber Lab to see LLMs and security solutions in action. Then, visit our Next-Gen Devices Labs to validate your AI endpoint strategy and de-risk deployment. 9:00 a.m. - 2:30 p.m. Technology Innovation Lounge Visit our exclusive Interactive Modern Workplace Innovation Lounge, where you can experience AI in action, engage in interactive demos, explore the latest technologies and become inspired for future planning. Recharge and refuel with refreshing treats and relaxing massage chairs as you explore what’s next! 9:30 a.m. - 2:30 p.m. Customer Innovation Center tours — optional Explore new ideas, gain insights into the latest trends, obtain hands-on experience with new technologies, and receive unbiased guidance from experts. 10:00 a.m., 11:00 a.m., 12:00 p.m., 1:00 p.m. Optional technology workshops Join expert-led workshops for practical insights on customizing AI models and designing secure enterprise infrastructure. Get actionable advice to solve complex challenges and drive immediate value for your organization.
MORNING AND AFTERNOON
Agenda at a glance.
Explore MORE.
full agenda
Hear from TOP INDUSTRY EXPERTS.
Senior Vice President of Partner Management and Solutions, SHI
Kapil Bansal
Rob McGilvery
Title TBC, Snapdragon
David Cristal
Field Chief Technology Officer, SHI
Dave Gruver
Jon McNeill
Head of Professional Services, SHI
Hal Jagger
Chief Strategy Officer and Head of Stratascale, Stratascale
Jordan Mauriello
Senior Director of ASG Presales Engineering, SHI
Michael McCracken
Senior Director of End User Compute, SHI
Adam Reiser
World Wide Director, ChromeOS & Education Channels, Google
Chitra Subramaniam
Your employees need an exceptional device experience.
Your CFO demands insights and cost visibility.
Navigate the global supply chain shortage How rising RAM and memory costs affect refresh cycles and EUC planning.
Lifecycle optimization Extending device life, cutting support costs, and reducing dependency on physical hardware.
Security and collaboration Securing AI-enabled endpoints and enabling intelligent collaboration across hybrid workforces.
CFO-ready cost models Building financial frameworks for AI investments and refresh programs.
FinOps in action Cutting cloud and licensing costs without sacrificing innovation.
Spring Summit activities: 2:45 - 4:00 p.m. Welcome and Keynote 5:00 - 7:00 p.m. Partner Showcase, networking, and dinner Discover cutting-edge technologies from our top technology partners and connect with industry experts. Join meaningful peer conversations about innovative, enterprise-ready solutions during this focused showcase. 6:30 - 8:30 p.m. Evening entertainment
AFTERNOON AND EVENING
DAY 2 | Wednesday, april 29
7:30 - 8:15 a.m. Customer Innovation Center tours — optional Explore new ideas, gain insights into the latest trends, obtain hands-on experience with new technologies, and receive unbiased guidance from experts. 8:30 - 9:55 a.m. Morning Mainstage sessions 10:15 - 11:50 a.m. Breakout sessions
12:00 - 1:00 p.m. Lunch and Customer Innovation Center tours 1:15 - 2:15 p.m. Breakout sessions 2:30 - 3:30 p.m. Closing remarks
MORNING
AFTERNOON
Modern Workplace Use Case Workshops Accelerating workplace transformation: Unlocking value with ServiceNow Discover how integrating ServiceNow with your IT ecosystem can streamline workflows, enhance security, and drive cost optimization in the modern workplace. In this workshop, SHI experts will showcase real-world use cases and actionable strategies to unlock immediate business value through ServiceNow automation. Is Your Device Fleet AI‑Ready? A Data‑Driven Look at Intelligent Refresh SHI’s Intelligent Refresh analysis uses real‑time endpoint health data from Microsoft Intune to move beyond static refresh cycles. In this workshop, we’ll walk through how to identify underperforming endpoints, prevent productivity loss, and optimize your investments to ensure your organization is ready for the next wave of AI-driven work. SHI’s Framework for Maximizing your Microsoft Investment Gain a deeper understanding of the current, ever-evolving Microsoft landscape. In this workshop, SHI's Microsoft experts will unpack the most recent pricing and program changes as we explore the options available for you to maximize the value of your current investments. Who moved my office - Navigating the Modern Workplace Join us for a fast-paced walkthrough of the modern workplace journey, from mobile productivity on the go to seamless, secure entry, smart desk booking, digital wayfinding, and intelligent meeting spaces. We’ll explore how organizations build smarter workspaces by integrating devices, signage, occupancy detection, and UC platforms to create environments where employees can move, collaborate, and connect effortlessly. Less Hardware, More Productivity: The Future of VDI with BYOD Thin Clients Modern Virtual Desktop Infrastructure (VDI) and BYOD‑friendly thin clients create a secure, scalable, and cost‑effective endpoint strategy. We’ll break down the architectural considerations, performance expectations, and management best practices for delivering high‑quality virtual desktops across heterogeneous personal devices.
Guest keynotes.
Jon McNeill is a hypergrowth operator and investor known for turning bold strategies into measurable results—helping scale Tesla’s revenue from $2B to $20B in 18 months and doubling Lyft’s revenue on the way to its IPO. He now leads DVx Ventures, a venture studio that has launched a dozen companies, and serves on the boards of General Motors, Lululemon, Asurion, CrossFit, and Stash, bringing hands‑on operating rigor to market‑defining brands.
Shawn Kanungo
As a globally recognized innovation strategist and bestselling author, Shawn Kanungo brings practical, high‑energy insights on disruptive innovation and generative AI to help leaders stay ahead of change. Drawing on 12 years at Deloitte and two decades advising Fortune 500 companies, he equips leaders with an optimistic roadmap for embracing emerging technologies and driving meaningful transformation.
SHI Intelligent Refresh Our continuous, data-driven approach to device selection and lifecycle management
Next-Gen Device Lab Validate, test, and deploy AI devices with our hands-on evaluation
Leadership Innovation and Building the Future with Guest Keynote Jon McNeill Jon McNeill takes the stage for an inspiring keynote on scaling organizations, leading through transformation, and building disruptive, high‑growth businesses. Drawing from his experience at some of the world’s most influential companies, McNeill will share invaluable lessons for leaders navigating AI, digital modernization, and the next era of enterprise strategy.
