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Level 5, District Abba Headstone Recreation Ground, Pinner View, Harrow HA2 6PX London
02
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2022
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03
2018
The Saint Expereince
The Lorum Collection
about episodes resources follow
New site, new look.
An all-new show dedicated to helping IT and business leaders decide if adopting Apple’s Mac platform is right for you.
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about
If you’re an enterprise executive or business leader trying to decide if Mac adoption at scale is right for your organization, this is the show for you. Each episode, we bring together subject matter experts, IT leaders and line of business owners from across the world of Apple and Mac to dive into what it means to adopt the Mac platform across the enterprise. From building the initial business case to calculating the Total Cost of Ownership (TCO), security considerations to device management, every two weeks you’ll learn more about Mac as an end-user computing platform for business. We Got Your Mac is a podcast from global technology solutions provider, SHI International. Your hosts are Victoria Barber and Kevin English.
Victoria Barber Ex-Gartner analyst, Victoria describes herself as a Technology Guardian with a keen interest in how organizations manage the adoption of new platforms and technologies.
Kevin English As Sr. Director of Modern Workplace Services at SHI, Kevin helps organizations optimize their device lifecycle with smart procurement, deployment and desktop management.
season 1 episodes
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We Got Your Mac is produced by SHI International, a trusted global provider of end-user computing, hybrid infrastructure and cybersecurity solutions to many of the world’s most demanding technology users. SHI has more than 20 years’ experience help private and public sector organizations adopt Apple technologies and is an authorized Apple reseller. Visit shi.com to solve what’s next in delivering mac at scale across your organization.
Solve what's next... with SHI and Mac.
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We've moved to wegotyourmac.com
Want to know how Apple products can boost your professional life? We chat with experts who switched to Apple and how it changed their work. Learn how Apple can help you work better in any setting, and get a glimpse of the new Apple Vision Pro, a device that will change how we see the world.
An Apple a Day: Mac user stories on UX, productivity, and the Apple ecosystem
11
In this episode, we recap the first season of "We Got Your Mac" by SHI. Hosted by Victoria Barber, the episode reflects on the valuable learnings from the previous 11 episodes, where experts discussed the considerations for Mac adoption, common concerns and misconceptions, and tips for getting started.
We Got Your Recap: Top Takeaways from Season 1 on Mac Adoption
12
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SHI.com © 2023 | We Got Your Mac
In this bonus episode of We Got Your Mac, Adam Reiser, Senior Director of End-User Compute at SHI, shares his experience using Apple’s first new computing platform in nearly a decade: Vision Pro. Initially a skeptic, his experience using visionOS quickly made him a fan.
A Vision of the Future: Apple Vision Pro in the Enterprise
13
season 2 // episode 1 // blog & resource
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Return of the Mac: Apple integration and employee choice
We’re kicking off season 2 of We Got Your Mac with a new modular format. In this episode, we begin a season-long journey following a Mac deployment project from the early stages. We also hear from SHI’s Rachel Shiff on how she uses her Mac at work and why she thinks employee choice is critical.
resource
SHI’s Mac Readiness Assessment
Discover how SHI’s Mac Readiness Assessment can unlock the full potential of your Apple fleet.
Click here to go to the new site
season 2 // episode 1
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Return of the Mac: Apple Integration and Employee Choice
In this episode, host Victoria Barber sits down with Tom Rice, a seasoned expert in Mac integration and support. Together, they explore solutions for supporting Mac users in mixed environments, debunk common misconceptions about Mac adoption in Windows settings, and share insights into optimizing support strategies for a harmonious user experience.
Mac in a Windows world: Support strategies for success
04
preview:
In this episode, hosts Victoria Barber and Kevin English are joined by Dave Gruver, Field CTO at SHI for a candid discussion about the decision-making process behind enterprise-scale Mac deployment.
Go Hard or Go Home: How Big Do You Like Your Mac?
Away we go! In this first episode of We Got Your Mac, hosts Kevin English and Victoria Barber set out to discover why organizations are looking to deploy Apple’s Mac platform at scale and unpack some of the considerations when doing so. It isn’t just about technology, but about the business transformation the technology can drive.
Setting the stage: Exploring Mac deployment at scale
01
This week, guest Brad Bowers is in the hot seat, helping to dissect the impact of Apple’s growing market share on its vulnerability to cyber threats, and more.
Trick or Treat: Unmasking Mac Security Myths for Business Users
05
In episode 3, Kevin and Victoria invite Dave Gruver back to talk about how to put together a business case for deploying Mac at scale. As Dave explains, knowing that this is the right thing to do isn't enough - you need to be able to talk to your business leaders in a language they understand: numbers.
The Price is Right: Does the Cost of Mac in the Workplace Add Up?
new episode 10/3
Join Allyson Mitchell, VP of Sustainability at Mobile reCell, to discuss sustainability as it relates to the Mac platform.
Long live the Mac? Investigating Apple’s sustainability credentials
06
episode details
In this episode, Victoria and Kevin kick off Season 2 with an exciting new format. Join us as we begin to follow an Apple deployment project in the retail sector, exploring the challenges and successes of integrating Apple devices in a traditionally Windows-dominated environment. Victoria sits down with Tom Rice to discuss the initial stages of the project and what we can expect throughout the season. Later, Rachel Schiff shares her journey from being a Windows user to becoming proficient with Mac, and how she leverages Apple products to enhance her work efficiency. Tune in for a deep dive into the world of end-user computing and the evolving role of Apple in enterprise settings. For more episodes and other content, visit WeGotYourMac.com. This episode of We Got Your Mac is presented in collaboration with SHI’s Mac Readiness Assessment. For a limited time, eligible customers who complete the assessment get a free trial of top-tier MDM solutions like Jamf Pro or Kandji. Visit SHI.com/MacAssessment today to see how SHI can unlock the full potential of your Apple fleet. Discussed in this episode: • Apple deployment in retail: Replacing legacy POS systems with Apple devices • Employee choice: The shift towards allowing employees to choose their preferred devices • Challenges and integration: The technical and logistical challenges of integrating new Apple devices with existing legacy IT systems • Transition to Mac: Highlighting the learning curve and the eventual productivity gains • Apple ecosystem benefits: The seamless integration and efficiency of using Apple products across different devices for both professional and personal use
SHI’s Matt Carey joins WGYM to share how he helps customers manage Mac devices on Windows-centric networks.
Mac & Microsoft: Are you Intune with managing Apple devices?
07
Ready for the Mac invasion? Join Kristin Hubler, an adoption solutions and change management expert, as she shares how to integrate Mac technology in PC-dominant workplaces.
Less Mac & Cheese, More Mac & Ease: A recipe for user training and change management
08
Steve Weiner provides a deep dive into the dynamic landscape of technology in the workplace and how organizations can navigate the intersection of Microsoft and Mac.
The Mac vs. PC war is over. Now your biggest challenge is adoption.
09
Henry Patel discusses the challenges and benefits of Mac adoption in the enterprise, and the experiences of IBM and Cisco in rolling out the Mac platform at scale.
The long & winding road to Mac adoption: Insights from a Mac management expert
10
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Tom Rice Tom brings 20+ years of experience in Mac systems administration and desktop management focusing on the configuration, deployment, and administration of Mac environments .
Rachel Shiff Rachel's expertise lies in optimizing productivity for both IT departments and end-users by strategically leveraging a broad array of resources and technologies to support and advance customers' specific goals.
Setting the Stage: Exploring Mac Deployment At Scale
season 1 // episode 1
Away we go! In this first episode of We Got Your Mac, hosts Kevin English and Victoria Barber set out to discover why organizations are looking to deploy Apple’s Mac platform at scale and unpack some of the considerations when doing so. It isn’t just about technology, but about the business transformation the technology can drive. Explore the compelling reasons why businesses are embracing Mac deployment, from enhancing employee experience to boosting productivity and redefining company image. They are joined by Jess Craver to discuss: 1.) The why – the business drivers behind the move to deploying Mac at scale rather than as a niche solution 2.) The real-world complexities and challenges of logistics, compatibility, and more when integrating Mac into diverse IT environments 3.) The success stories - real-world examples of how successful deployment of Mac at scale can be the catalyst for innovation, improve employee satisfaction and reflect corporate values and identity In Episode 2, we then look at practical guidelines for deciding whether this is something you should do
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success story
With iPad and iPhone, United makes the connection.
With iPhone and iPad, all of United’s 85,000 employees are fully mobile and empowered to be their most effective — making tasks simpler to complete, communication easier, and flying more enjoyable for customers.
Jess Craver Jess is an Enterprise Account Executive for SHI. Jess ensures customers procure hardware and software in the most cost effective, efficient way possible to get the best value.
Scaling Mac across your organization isn’t just about technology. It’s about the business transformation that the technology can drive.
season 1 // episode 2
In this episode, hosts Victoria Barber and Kevin English are joined by Dave Gruver, Field CTO at SHI for a candid discussion about the decision-making process behind enterprise-scale Mac deployment. If you’re a business or IT leader weighing the pros and cons of Mac at scale, this could be the survival guide you need as they explore why organizations are drawn to this transformation and the essential questions to ask in order to determine if Mac deployment is right for your enterprise. From assessing compatibility with critical business applications to evaluating your IT team's Mac competence, this episode will equip you with valuable insights to make an informed decision. In this episode, you'll discover: 1.) How to work out whether Mac at scale is right for you by asking the right questions. 2.) Insights on how critical business applications, current IT skills, and existing systems will impact on the success of a move to Mac at scale. 3.) How to identify who will thrive in a Mac ecosystem, and where Mac adoption might not be the right for an organization or individual user. In the next episode we’ll get Dave back to talk in more detail about business cases and TCO.
resources
David Gruver Dave has over 25 years of experience to organizations identify EUC and collaboration solutions that provide positive outcomes for employee experience.
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checklist
Is Mac right for you? 6 areas to check for
To work out whether Mac at Scale is right for you, you should be able to address these 6 things. This checklist is a great tool to bring to the table when discussing the best approach for your organization.
Go hard or go home: How big do you like your Mac?
From finance to pharma to tech, every industry across the board is beginning to consider rolling out the Mac ecosystem at scale. Employee satisfaction, productivity and total cost of ownership are massive driving factors bringing the switch to Mac into widespread consideration.
season 1 // episode 3
As we discovered in episode 1, Macs make shiny and cool status symbols for executives. But as a business device for the rest of us, does the math make sense? In this episode, we welcome back Dave Gruver, Field CTO at SHI International, to discuss "total cost of ownership" (TCO) and the importance of a proper business case when considering Mac devices at scale. In this conversation, Dave will explain how to calculate costs, analyze benefits, and navigate budget allocation challenges. Join us as we discuss: 1.) Understanding Total Cost of Ownership (TCO) 2.) Differentiating between hard dollar costs (hardware, software, support costs) and soft costs (productivity, energy usage) 3.) Addressing the issue of decentralized IT budgets and the need for a holistic approach. If you want to find out more about the Mac Evaluation Utility that Kevin referenced in this episode you can download it here. To contact someone at SHI to help you carry out a readiness assessment, you can find out more here. This week's episode was brought to you by SHI Capital.
resources, tool & blog
launch calculator
tool
Mac & Windows TCO Calculator
You can use this open source tool to determine your Total Cost of Ownership (TCO) for Apple Mac and Windows end user computing devices such as laptops and desktops.
report
The Total Economic Impact™ of Apple Mac in Enterprise: M1 Update
This Apple-commissioned Forrester report on the Total Economic Impact of Mac in the Enterprise can provide useful insights into what information to gather and what to measure as you start to build your business case.
The price is right: Does the cost of Mac in the workplace add up?
When considering deploying Mac at scale in an organization, the first question asked usually echoes across every department: Is it worth the cost?
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Know your numbers: Maximize your organization's impact!
Determining the true value of your end-user computing projects is hard. To keep it simple, you need to know two important numbers.
season 1 // episode 4
How can you seamlessly support Mac users in Windows-dominated workplaces and enhance cross-platform collaboration? In this enlightening episode, host Victoria Barber sits down with Tom Rice, a seasoned expert in Mac integration and support. Together, they explore solutions for supporting Mac users in mixed environments, debunk common misconceptions about Mac adoption in Windows settings, and share insights into optimizing support strategies for a harmonious user experience. Discussed in this episode: 1.) Overcoming barriers to Mac adoption in Windows environments, from network concerns to resistance from IT departments. 2.) Strategies for Mac and Windows admins to expand their skill sets and effectively support Mac deployments at scale. 3.) The importance of assessing in-house skills, considering support strategies, and leveraging augmented support professionals for successful Mac integration in Windows-dominated workplaces.
visit here
The Mac admins Slack community
With over 50,000 community members and counting, the Mac Admin Slack Community is a forum for everyone at every stage of Mac deployment.
Make the Apple device lifecycle easy with one powerful, practical partnership
It’s been said that to name something is to know it. When it comes to your work, is there anything more crucial to know than your computer? It turns out the conduit for all your productivity isn’t just telling your stories; it has one all its own.
This Episode’s Sponsor: SHI Zero Touch X This episode of We Got Your Mac is brought to you by SHI Zero Touch X. When your employees need the latest devices shipped directly to their home or local workplace, and ready to go with the right apps, accounts and privileges, Zero Touch X is game-changer. Zero Touch X supports MacOS, iOS, Windows, Android and Chrome OS, helping support employee choice programs, improving user productivity and reducing the overhead on your internal IT teams. Give your device lifecycle the X Factor, learn more about SHI Zero Touch X today.
season 1 // episode 5
With organizations facing an ever-evolving threat landscape, how safe is it to equip your knowledge workers with Macs? This week, Victoria and Kevin put Field CISO, Brad Bowers, in the hot seat. The trio meticulously dissects the impact of Apple's growing market share on its vulnerability to cyber threats and explore the nuanced reasons why organizations opt for Macs not just for status but for enhanced security. Brad provides helpful insights on Mac's operating system and hardware security, and a comprehensive overview of the distinct elements in the Mac security ecosystem. Discussed in this episode: 1.) The implications of Apple's rising market share on its susceptibility to cyber threats 2.) Debunking misconceptions about Mac's impervious security and revealing the driving factors behind organizations' adoption of Mac systems 3.) Analyzing the nuanced differences between Mac and Windows vulnerabilities, and exploring the unique security measures integrated into Mac's operating system and hardware.
Brad Bowers A passionate Cybersecurity professional with 20+ years working with and leading security teams within the financial services, law enforcement, managed services, healthcare, and consulting services industries.
SHI’s Security Posture Review (SPR)
SHI’s SPR takes the guesswork out of assessing the strength – or weakness – of your network security protocols.
Trick or treat: Unmasking Mac security myths for business users
With organizations facing an ever-evolving threat landscape, how safe is it to equip your knowledge workers with Macs?
season 1 // episode 6
How might the adoption of Mac at scale actually also help your business achieve sustainability goals? Today we welcome Allyson Mitchell, VP of Sustainability at Mobile reCell, to the podcast. With a career entirely focused on sustainability in different sectors Allyson uses her depth of knowledge to highlight who is leading in the space, the importance of recycling materials in the supply chain, and the environmental impact of technology procurement. In this episode we will: 1.) Explore the critical challenges faced by business leaders in improving their environmental footprint. 2.) Discuss innovative strategies for enhancing the recovery phase of asset management. 3.) Review broader implications of sustainable IT practices, including data-driven metrics and the prioritization of reuse over traditional recycling methods.
resources, report & blog
How might adopting Mac at scale help organization achieve sustainability goals?
With sustainability moving up the agenda for leaders everywhere, creating sustainable practices across organizations is a growing priority. In fact, for many consumers, sustainability credentials are more important than product price points.
Allyson Mitchell Allyson Mitchell is a sustainability expert who has spent more than a decade working to advance the circular economy in Indiana. She currently serves as the VP of Sustainability at Mobile reCell.
CO2Neutral™ IT Asset Recovery Program
SHI has partnered with Carbon Neutral to provide a practical, cost-effective solution for organizations who want to get cash back and carbon credits for their aging and unwanted IT assets.
Environmental, Social, and Governance The keystones to SHI's business philosophy
SHI’s commitment to equitable, inclusive, and sustainable operations is backed by our continued dedication to transparency.
season 1 // episode 7
This week we’re investigating how to integrate Mac into a Windows environment and provide Mac users with the same level of service/support and experience as Windows users. With many organizations adopting a cloud-first approach to end-user computing, does the platform really matter and is it much different managing Mac devices compared to their Windows cousins? Matt Carey from SHI’s Modern Workplace Services team joins the WGYM team to explain how SHI is supporting a growing number of Mac users and how he works with customers to develop strategies to manage Mac devices on Windows-centric networks. In this episode, they’ll discuss: 1.) Supporting Mac devices in a Windows-centric environment. 2.) Technology preferences and support for customers in various countries. 3.) Mac adoption and management in an organization. 4.) Managing Macs and Windows devices in an organization. 5.) Mac v.s Windows devices in an organization.
Matt Carey SHI’s Matt Carey joins WGYM to share how he helps customers manage Mac devices on Windows-centric networks.
Intune with the Times: Navigating Mac and Windows Management in a Modern Workplace
Just a few years ago, managing both Mac devices and Windows PCs within an organization presented quite the challenge. That was enough to put many IT teams off the idea of allowing Macs onto the network outside of specialized teams like creatives and designers.
season 1 // episode 8
Is your workplace ready for the Mac invasion? Kristin Hubler, Adoption Solutions Architect at SHI, delves into the challenges of integrating Mac technology in PC-dominant workplaces. Providing crucial change management strategies and insights into the impact of digital transformation on IT departments and end-users. Discussed in this episode: 1.) Strategies for effective change management when introducing Macs into a PC-dominant workplace. 2.) Importance of comprehensive employee training and tailored education to facilitate smooth technology transitions. 3.) Insights into the differences between PC and Mac operating systems and how to optimize workflows for improved productivity.
checklist, datasheet, resource links & blog
Kristin Hubler An author, speaker, and change expert who helps organizations and individuals achieve their goals. Kristen has published The Impossible Box, which teaches how to change behaviors and habits to overcome challenges.
Adoption and change management checklist
Use this tool to help plan, execute, and monitor new systems, products, or services in your organization, helpful when planning on a switch from PC to Mac.
datasheet & resource links
Training and adoption services for Apple Devices
Equip your technical IT staff with the knowledge and skills they need to effectively manage and administer Apple’s cutting-edge devices.
The value of intentional training and building balanced comprehension
Kristen Hubler, Training & Adoption Solutions Architect at SHI, knows what such a transition looks like firsthand and understands the challenges. Like reading a recipe versus freestyling, Kristen has it down to a science.
datasheet
technical training
end-user training
season 1 // episode 9
Steve Weiner Steve is a Microsoft Certified Solutions Expert (MCSE) in Cloud Platform and Infrastructure who actively works to bring customers into the modern era of cloud-based device management.
We’re joined by Steve Weiner, Principal Architect of the Advanced Solutions Group at technology solutions provider SHI, to discuss Microsoft and Mac in the workplace. As we explore the challenges and opportunities of integrating both platforms, Steve shares insights on unified endpoint management, the app gap, productivity and security apps, and the importance of change management in adoption. Join us for a deep dive into the dynamic landscape of technology in the workplace and how organizations can navigate the intersection of Microsoft and Mac. Discussed in this episode: IT's lean towards Windows and how that is changing The comfort and reliability that employees seek in using Mac in the workplace Unified Endpoint Management (UEM) and App Management Microsoft's approach to managing Macs and PCs and the changing attitudes towards Mac accessibility Apple's consumer education, addressing the app gap, and understanding the importance of change management
episode 9 // resource link & blog
SHI’s unified endpoint management (UEM)
Learn how SHI can provide a clear understanding of your environment, applying proven technology expertise to help unlock full control, management, and monitoring across all your end-user devices, including Mac.
From productivity to security, many of the tools that organizations are choosing to use are platform agnostic, allowing Windows and Mac users to choose the platform they prefer while retaining access to the tools they need.
season 1 // episode 10
episode 10 // resource link & blog
Mac in the enterprise: A CIO’s perspective by the numbers
Cisco SVP and CIO Fletcher Previn provides deeper insight into a CIO’s perspective on delivering frictionless employee experiences and the opportunities for IT to drive culture change in the enterprise.
Successes at IBM and Cisco have given us a blueprint for large-scale Mac adoption, but it doesn’t happen overnight.
Henry Patel Henry leads Jamf’s product, marketing, partnership and corporate development strategy. He joined Jamf in 2013 and has over 20 years of experience in technology go-to-market initiatives. He also worked at Apple for several years, helping enterprise and education customers succeed with Apple.
Mac adoption at scale can significantly boost effectiveness, with examples showing a 10% to 12% increase in sales team productivity and 12% more code output from software engineers using Macs. In this episode, we are joined by Henry Patel, Chief Strategy Officer at Jamf and an expert in Mac management, to shed light on the journey of adopting the Mac platform at scale in the enterprise world. Henry shares his insights on the unique value proposition of Mac in the enterprise, the impact of consumer iPhone and iPad use on the enterprise, and the importance of security in Mac adoption. He also discusses groundbreaking solutions introduced by Jamf to ease the transition to Mac and improve productivity. Henry shares transformative success stories from IBM and Cisco, showcasing the significant benefits of Mac adoption. Discussed in the episode: • The unique value proposition of Mac for enterprises • Overcoming enterprise concerns with Mac adoption • Key considerations and steps for Mac adoption
season 1 // episode 11
episode 11 // resource link & blog
Mac through SHI
Discover the new Mac, supercharged by Apple M-series chips. Learn how Mac can boost your business productivity, collaboration, and employee choice with incredible performance, stunning displays, and more.
SHI Mac users discuss their preference for Apple’s products at work and at home.
There’s no doubt the transition to Apple products has revolutionized professional and personal productivity. In this episode, we hear from several industry experts here at SHI who share their experiences transitioning to Apple from other platforms, the influence of Apple technology on job performance and professional image, and the challenges and benefits of using Apple products in various work settings. The diverse experiences of our guests reflect the versatility, adaptability and power of the Apple ecosystem. Plus, we explore the latest developments, including the introduction of Apple's Vision Pro device. Join as we discuss: • The impact of using Apple products on personal and professional productivity • The evolution of Apple technology in the professional world • Personalization and flexibility with Apple products for work, travel and collaboration
season 1 // episode 12
episode 12 // blog
In this episode, we recap the first season of "We Got Your Mac" by SHI. Hosted by Victoria Barber, the episode reflects on the valuable learnings from the previous 11 episodes, where experts discussed the considerations for Mac adoption, common concerns and misconceptions, and tips for getting started. From discussing the total cost of ownership to the importance of training and support, the episode provides a comprehensive overview of what it takes to successfully deploy Mac at scale. Join us as we delve into the key takeaways and valuable advice shared by industry experts throughout the entire season.
A look back at lessons learned from our in-depth conversations with Mac experts.
episode 13
In this special bonus episode, we’re joined by Adam Reiser, Senior Director of End User Compute at SHI, to get his first impressions of Apple Vision Pro and hear how he uses the device for work. Thanks to Vision Pro’s ability to run iPad apps, Adam was able to join the conversation via Riverside using his Persona, a digital representation generated by Vision Pro. We discuss the benefits of spatial computing at work, the entertainment capabilities, and some ideas of how Vision Pro could be used in an enterprise setting. We’ll continue checking in on enterprise use cases for Vision Pro as they develop, so be sure to visit WeGotYourMac.com and subscribe on your favorite podcast platform. Also, check out our YouTube channel to see Adam and Kevin unbox their Vision Pro devices and give their first impressions.
episode 13 // blog & video resource
A Vision of the Future: Apple Vision Pro in the enterprise
Apple’s foray into spatial computing creates some interesting business use cases.
watch the video
video resource
Apple Vison Pro Unboxing
Kevin English and Adam Reiser of SHI unbox their Apple Vision Pro devices and share their first impressions.
Tom Rice Tom brings 20+ years of experience in Mac systems administration and desktop management focusing on the configuration, deployment, and administration of Mac environments.
episode 1 // success story & blog
Tools, success stories, and more
episode 2 // checklist & blog
related articles
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How smart IT management helps you create a long-term EUC strategy >
Don’t let hybrid work’s most tedious IT tasks become daily time-drainers.
How to convince your crew that Mac as a choice rules >
Need help articulating the value Apple solutions bring to your organization? We’ve got you covered.
Zero-touch, factory provisioning and modern management: What’s it about? >
Quick: What’s the difference between Zero Trust and Zero Touch? Have you ever heard of Modern Management? Or Factory Provisioning?
episode 3 // resources, tool & blog
episode 4 // resource & blog
With administrative support already in place for Windows users, what should an organization do to ensure the same support can be offered to Mac users when considering adding the platform to their tech stack?
episode 5 // resource & blog
episode 6 // resource, report & blog
episode 7 // blog
episode 8 // checklist, datasheet, resource links & blog