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2022
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03
2018
The Saint Expereince
The Lorum Collection
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latest episode
An all-new show dedicated to helping IT and business leaders decide if adopting Apple’s Mac platform is right for you.
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about
If you’re an enterprise executive or business leader trying to decide if Mac adoption at scale is right for your organization, this is the show for you. Each episode, we bring together subject matter experts, IT leaders and line of business owners from across the world of Apple and Mac to dive into what it means to adopt the Mac platform across the enterprise. From building the initial business case to calculating the Total Cost of Ownership (TCO), security considerations to device management, every two weeks you’ll learn more about Mac as an end-user computing platform for business. We Got Your Mac is a podcast from global technology solutions provider, SHI International. Your hosts are Victoria Barber and Kevin English.
Victoria Barber Ex-Gartner analyst, Victoria describes herself as a Technology Guardian with a keen interest in how organizations manage the adoption of new platforms and technologies.
Kevin English As Sr. Director of Modern Workplace Services at SHI, Kevin helps organizations optimize their device lifecycle with smart procurement, deployment and desktop management.
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We Got Your Mac is produced by SHI International, a trusted global provider of end-user computing, hybrid infrastructure and cybersecurity solutions to many of the world’s most demanding technology users. SHI has more than 20 years’ experience help private and public sector organizations adopt Apple technologies and is an authorized Apple reseller. Visit shi.com to solve what’s next in delivering mac at scale across your organization.
Solve what's next... with SHI and Mac.
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SHI.com © 2023 | We Got Your Mac
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Mac & Microsoft: Are you Intune with managing Apple devices?
Mac in a Windows world: Support strategies for success
04
new episode 10/3
This week, guest Brad Bowers is in the hot seat, helping to dissect the impact of Apple’s growing market share on its vulnerability to cyber threats, and more.
Trick or Treat: Unmasking Mac Security Myths for Business Users
05
preview:
Join Allyson Mitchell, VP of Sustainability at Mobile reCell, to discuss sustainability as it relates to the Mac platform.
Long live the Mac? Investigating Apple’s sustainability credentials
06
SHI’s Matt Carey joins WGYM to share how he helps customers manage Mac devices on Windows-centric networks.
07
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Intune with the Times: Navigating Mac and Windows Management in a Modern Workplace
Just a few years ago, managing both Mac devices and Windows PCs within an organization presented quite the challenge. That was enough to put many IT teams off the idea of allowing Macs onto the network outside of specialized teams like creatives and designers.
latest episode // episode 7
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episode details
Setting the stage: Exploring Mac deployment at scale
01
This week we’re investigating how to integrate Mac into a Windows environment and provide Mac users with the same level of service/support and experience as Windows users. With many organizations adopting a cloud-first approach to end-user computing, does the platform really matter and is it much different managing Mac devices compared to their Windows cousins? Matt Carey from SHI’s Modern Workplace Services team joins the WGYM team to explain how SHI is supporting a growing number of Mac users and how he works with customers to develop strategies to manage Mac devices on Windows-centric networks. In this episode, they’ll discuss: 1.) Supporting Mac devices in a Windows-centric environment. 2.) Technology preferences and support for customers in various countries. 3.) Mac adoption and management in an organization. 4.) Managing Macs and Windows devices in an organization. 5.) Mac v.s Windows devices in an organization.
This week we’re investigating how to integrate Mac into a Windows environment and provide Mac users with the same level of service/support and experience as Windows users. With many organizations adopting a cloud-first approach to end-user computing, does the platform really matter and is it much different managing Mac devices compared to their Windows cousins? Matt Carey from SHI’s Modern Workplace Services team joins the WGYM team to explain how SHI is supporting a growing number of Mac users and how he works with customers to develop strategies to manage Mac devices on Windows-centric networks. In this episode, they’ll discuss: 1.) Supporting Mac devices in a Windows-centric environment. 2.) Technology preferences and support for customers in various countries. 3.) Mac adoption and management in an organization. 5.) Managing Macs and Windows devices in an organization. 6.) Mac vs Windows devices in an organization.
Go Hard or Go Home: How Big Do You Like Your Mac?
In this episode, host Victoria Barber sits down with Tom Rice, a seasoned expert in Mac integration and support. Together, they explore solutions for supporting Mac users in mixed environments, debunk common misconceptions about Mac adoption in Windows settings, and share insights into optimizing support strategies for a harmonious user experience.
In this episode, hosts Victoria Barber and Kevin English are joined by Dave Gruver, Field CTO at SHI for a candid discussion about the decision-making process behind enterprise-scale Mac deployment.
Away we go! In this first episode of We Got Your Mac, hosts Kevin English and Victoria Barber set out to discover why organizations are looking to deploy Apple’s Mac platform at scale and unpack some of the considerations when doing so. It isn’t just about technology, but about the business transformation the technology can drive.
In episode 3, Kevin and Victoria invite Dave Gruver back to talk about how to put together a business case for deploying Mac at scale. As Dave explains, knowing that this is the right thing to do isn't enough - you need to be able to talk to your business leaders in a language they understand: numbers.
The Price is Right: Does the Cost of Mac in the Workplace Add Up?
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Matt Carey SHI’s Matt Carey joins WGYM to share how he helps customers manage Mac devices on Windows-centric networks.
Setting the Stage: Exploring Mac Deployment At Scale
episode 1
Away we go! In this first episode of We Got Your Mac, hosts Kevin English and Victoria Barber set out to discover why organizations are looking to deploy Apple’s Mac platform at scale and unpack some of the considerations when doing so. It isn’t just about technology, but about the business transformation the technology can drive. Explore the compelling reasons why businesses are embracing Mac deployment, from enhancing employee experience to boosting productivity and redefining company image. They are joined by Jess Craver to discuss: 1.) The why – the business drivers behind the move to deploying Mac at scale rather than as a niche solution 2.) The real-world complexities and challenges of logistics, compatibility, and more when integrating Mac into diverse IT environments 3.) The success stories - real-world examples of how successful deployment of Mac at scale can be the catalyst for innovation, improve employee satisfaction and reflect corporate values and identity In Episode 2, we then look at practical guidelines for deciding whether this is something you should do
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success story
With iPad and iPhone, United makes the connection.
With iPhone and iPad, all of United’s 85,000 employees are fully mobile and empowered to be their most effective — making tasks simpler to complete, communication easier, and flying more enjoyable for customers.
Jess Craver Jess is an Enterprise Account Executive for SHI. Jess ensures customers procure hardware and software in the most cost effective, efficient way possible to get the best value.
Scaling Mac across your organization isn’t just about technology. It’s about the business transformation that the technology can drive.
episode 2
In this episode, hosts Victoria Barber and Kevin English are joined by Dave Gruver, Field CTO at SHI for a candid discussion about the decision-making process behind enterprise-scale Mac deployment. If you’re a business or IT leader weighing the pros and cons of Mac at scale, this could be the survival guide you need as they explore why organizations are drawn to this transformation and the essential questions to ask in order to determine if Mac deployment is right for your enterprise. From assessing compatibility with critical business applications to evaluating your IT team's Mac competence, this episode will equip you with valuable insights to make an informed decision. In this episode, you'll discover: 1.) How to work out whether Mac at scale is right for you by asking the right questions. 2.) Insights on how critical business applications, current IT skills, and existing systems will impact on the success of a move to Mac at scale. 3.) How to identify who will thrive in a Mac ecosystem, and where Mac adoption might not be the right for an organization or individual user. In the next episode we’ll get Dave back to talk in more detail about business cases and TCO.
resources
David Gruver Dave has over 25 years of experience to organizations identify EUC and collaboration solutions that provide positive outcomes for employee experience.
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checklist
Is Mac right for you? 6 areas to check for
To work out whether Mac at Scale is right for you, you should be able to address these 6 things. This checklist is a great tool to bring to the table when discussing the best approach for your organization.
In this episode, hosts Victoria Barber and Kevin English are joined by Dave Gruver, Field CTO at SHI for a candid discussion about the decision-making process behind enterprise-scale Mac deployment. If you’re a business or IT leader weighing the pros and cons of Mac at scale, this could be the survival guide you need as they explore why organizations are drawn to this transformation and the essential questions to ask in order to determine if Mac deployment is right for your enterprise. From assessing compatibility with critical business applications to evaluating your IT team's Mac competence, this episode will equip you with valuable insights to make an informed decision. In this episode, you'll discover: 1.) How to work out whether Mac at scale is right for you by asking the right questions. 2.) Insights on how critical business applications, current IT skills, and existing systems will impact on the success of a move to Mac at scale. 3.) How to identify who will thrive in a Mac ecosystem, and where Mac adoption might not be the right for an organisation or individual user. In the next episode we’ll get Dave back to talk in more detail about business cases and TCO.
Go hard or go home: How big do you like your Mac?
From finance to pharma to tech, every industry across the board is beginning to consider rolling out the Mac ecosystem at scale. Employee satisfaction, productivity and total cost of ownership are massive driving factors bringing the switch to Mac into widespread consideration.
episode 3
As we discovered in episode 1, Macs make shiny and cool status symbols for executives. But as a business device for the rest of us, does the math make sense? In this episode, we welcome back Dave Gruver, Field CTO at SHI International, to discuss "total cost of ownership" (TCO) and the importance of a proper business case when considering Mac devices at scale. In this conversation, Dave will explain how to calculate costs, analyze benefits, and navigate budget allocation challenges. Join us as we discuss: 1.) Understanding Total Cost of Ownership (TCO) 2.) Differentiating between hard dollar costs (hardware, software, support costs) and soft costs (productivity, energy usage) 3.) Addressing the issue of decentralized IT budgets and the need for a holistic approach. If you want to find out more about the Mac Evaluation Utility that Kevin referenced in this episode you can download it here. To contact someone at SHI to help you carry out a readiness assessment, you can find out more here. This week's episode was brought to you by SHI Capital.
resources, tool & blog
As we discovered in episode 1, Macs make shiny and cool status symbols for executives. But as a business device for the rest of us, does the math make sense? In this episode, we welcome back Dave Gruver, Field CTO at SHI International, to discuss "total cost of ownership" (TCO) and the importance of a proper business case when considering Mac devices at scale. In this conversation, Dave will explain how to calculate costs, analyze benefits, and navigate budget allocation challenges. Join us as we discuss: 1.) Understanding Total Cost of Ownership (TCO) 2.) Differentiating between hard dollar costs (hardware, software, support costs) and soft costs (productivity, energy usage) 3.) Addressing the issue of decentralized IT budgets and the need for a holistic approach If you want to find out more about the Mac Evaluation Utility that Kevin referenced in this episode you can download it here. To contact someone at SHI to help you carry out a readiness assessment, you can find out more here. This week's episode was brought to you by SHI Capital.
tool & blog
launch calculator
tool
Mac & Windows TCO Calculator
You can use this open source tool to determine your Total Cost of Ownership (TCO) for Apple Mac and Windows end user computing devices such as laptops and desktops.
report
The Total Economic Impact™ of Apple Mac in Enterprise: M1 Update
This Apple-commissioned Forrester report on the Total Economic Impact of Mac in the Enterprise can provide useful insights into what information to gather and what to measure as you start to build your business case.
The price is right: Does the cost of Mac in the workplace add up?
When considering deploying Mac at scale in an organization, the first question asked usually echoes across every department: Is it worth the cost?
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resource
Know your numbers: Maximize your organization's impact!
Determining the true value of your end-user computing projects is hard. To keep it simple, you need to know two important numbers.
episode 4
How can you seamlessly support Mac users in Windows-dominated workplaces and enhance cross-platform collaboration? In this enlightening episode, host Victoria Barber sits down with Tom Rice, a seasoned expert in Mac integration and support. Together, they explore solutions for supporting Mac users in mixed environments, debunk common misconceptions about Mac adoption in Windows settings, and share insights into optimizing support strategies for a harmonious user experience. Discussed in this episode: 1.) Overcoming barriers to Mac adoption in Windows environments, from network concerns to resistance from IT departments. 2.) Strategies for Mac and Windows admins to expand their skill sets and effectively support Mac deployments at scale. 3.) The importance of assessing in-house skills, considering support strategies, and leveraging augmented support professionals for successful Mac integration in Windows-dominated workplaces.
Tom Rice Tom brings 20+ years of experience in Mac systems administration and desktop management focusing on the configuration, deployment, and administration of Mac environments .
visit here
The Mac admins Slack community
With over 50,000 community members and counting, the Mac Admin Slack Community is a forum for everyone at every stage of Mac deployment.
Make the Apple device lifecycle easy with one powerful, practical partnership
It’s been said that to name something is to know it. When it comes to your work, is there anything more crucial to know than your computer? It turns out the conduit for all your productivity isn’t just telling your stories; it has one all its own.
This Episode’s Sponsor: SHI Zero Touch X This episode of We Got Your Mac is brought to you by SHI Zero Touch X. When your employees need the latest devices shipped directly to their home or local workplace, and ready to go with the right apps, accounts and privileges, Zero Touch X is game-changer. Zero Touch X supports MacOS, iOS, Windows, Android and Chrome OS, helping support employee choice programs, improving user productivity and reducing the overhead on your internal IT teams. Give your device lifecycle the X Factor, learn more about SHI Zero Touch X today.
episode 5
With organizations facing an ever-evolving threat landscape, how safe is it to equip your knowledge workers with Macs? This week, Victoria and Kevin put Field CISO, Brad Bowers, in the hot seat. The trio meticulously dissects the impact of Apple's growing market share on its vulnerability to cyber threats and explore the nuanced reasons why organizations opt for Macs not just for status but for enhanced security. Brad provides helpful insights on Mac's operating system and hardware security, and a comprehensive overview of the distinct elements in the Mac security ecosystem. Discussed in this episode: 1.) The implications of Apple's rising market share on its susceptibility to cyber threats 2.) Debunking misconceptions about Mac's impervious security and revealing the driving factors behind organizations' adoption of Mac systems 3.) Analyzing the nuanced differences between Mac and Windows vulnerabilities, and exploring the unique security measures integrated into Mac's operating system and hardware.
In this enlightening episode, host Victoria Barber sits down with Tom Rice, a seasoned expert in Mac integration and support. Together, they explore solutions for supporting Mac users in mixed environments, debunk common misconceptions about Mac adoption in Windows settings, and share insights into optimizing support strategies for a harmonious user experience. Discussed in this episode: 1.) Overcoming barriers to Mac adoption in Windows environments, from network concerns to resistance from IT departments. 2.) Strategies for Mac and Windows admins to expand their skill sets and effectively support Mac deployments at scale. 3.) The importance of assessing in-house skills, considering support strategies, and leveraging augmented support professionals for successful Mac integration in Windows-dominated workplaces.
Brad Bowers A passionate Cybersecurity professional with 20+ years working with and leading security teams within the financial services, law enforcement, managed services, healthcare, and consulting services industries.
SHI’s Security Posture Review (SPR)
SHI’s SPR takes the guesswork out of assessing the strength – or weakness – of your network security protocols.
Trick or treat: Unmasking Mac security myths for business users
With organizations facing an ever-evolving threat landscape, how safe is it to equip your knowledge workers with Macs?
episode 6
How might the adoption of Mac at scale actually also help your business achieve sustainability goals? Today we welcome Allyson Mitchell, VP of Sustainability at Mobile reCell, to the podcast. With a career entirely focused on sustainability in different sectors Allyson uses her depth of knowledge to highlight who is leading in the space, the importance of recycling materials in the supply chain, and the environmental impact of technology procurement. In this episode we will: 1.) Explore the critical challenges faced by business leaders in improving their environmental footprint. 2.) Discuss innovative strategies for enhancing the recovery phase of asset management. 3.) Review broader implications of sustainable IT practices, including data-driven metrics and the prioritization of reuse over traditional recycling methods.
resources, report & blog
How might adopting Mac at scale help organization achieve sustainability goals?
With sustainability moving up the agenda for leaders everywhere, creating sustainable practices across organizations is a growing priority. In fact, for many consumers, sustainability credentials are more important than product price points.
How might the adoption of Mac at scale actually also help your business achieve sustainability goals? Today we welcome Allyson Mitchell, VP of Sustainability at Mobile reCell, to the podcast. With a career entirely focused on sustainability in different sectors Allyson uses her depth of knowledge to highlight who is leading in the space, the importance of recycling materials in the supply chain, and the environmental impact of technology procurement. In this episode: 1.) Explore the critical challenges faced by business leaders in improving their environmental footprint. 2.) Innovative strategies for enhancing the recovery phase of asset management. 3.) The broader implications of sustainable IT practices, including data-driven metrics and the prioritization of reuse over traditional recycling methods.
Allyson Mitchell Allyson Mitchell is a sustainability expert who has spent more than a decade working to advance the circular economy in Indiana. She currently serves as the VP of Sustainability at Mobile reCell.
CO2Neutral™ IT Asset Recovery Program
SHI has partnered with Carbon Neutral to provide a practical, cost-effective solution for organizations who want to get cash back and carbon credits for their aging and unwanted IT assets.
Environmental, Social, and Governance The keystones to SHI's business philosophy
SHI’s commitment to equitable, inclusive, and sustainable operations is backed by our continued dedication to transparency.
episode 7
episode 1 // success story & blog
Tools, success stories, and more
episode 2 // checklist & blog
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Don’t let hybrid work’s most tedious IT tasks become daily time-drainers.
How to convince your crew that Mac as a choice rules >
Need help articulating the value Apple solutions bring to your organization? We’ve got you covered.
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Tools, reports, blogs, success stories, and more
episode 3 // resources, tool & blog
episode 3 // resource, tool & blog
episode 4 // resource & blog
With administrative support already in place for Windows users, what should an organization do to ensure the same support can be offered to Mac users when considering adding the platform to their tech stack?
episode 5 // resource & blog
episode 6 // resource, report & blog
episode 6 // resource & blog
episode 7 // blog
